'This is a societal issue': Despite TriMet’s efforts to increase safety, public perception remains a top challenge
A recent survey conducted by a Seattle-based research firm revealed that while 73% of TriMet riders approve of the transit agency's efforts, nearly half of the respondents expressed safety concerns that deter them from using the service. The findings indicate that issues such as "other riders' behavior" and the "lack of transit police" are significant factors affecting public perception of safety.