Consultant delves into interpersonal dynamics of Tumwater City Council

Dr. Wendy Frazier's report to the Tumwater City Council revealed significant communication challenges among council members and city staff. She conducted interviews and observed meetings to assess interpersonal dynamics. While council members felt clear about their roles and valued staff assistance, they indicated delays in receiving information and a desire for improved follow-up communication. Frazier observed that unresolved feelings affected interactions, with some members acknowledging issues related to tone and choice of words.

She recommended establishing a buddy system for new members and emphasized the importance of trust, especially as the council prepares for a new mayor. The report also highlighted the need for structured activities to promote better communication. Frazier's insights aim to help the council navigate difficult conversations and enhance collaboration. The council plans to implement her recommendations to improve its effectiveness.