Alaska Airlines Back in the Air

Alaska Airlines resumed normal operations on October 23, 2025, after a significant IT outage caused a systemwide ground stop. The disruption led to 139 flight cancellations on Friday and nine additional cancellations on Saturday, affecting nearly 50,000 guests. Alaska Airlines apologized for the inconvenience and encouraged travelers to check their flight statuses. A flexible travel policy is currently in place, and the airline has increased guest care staffing to handle the surge in inquiries. The airline also emphasized that improving system reliability is essential for maintaining customer trust.

To address the outage, Alaska Airlines is bringing in outside technical experts to evaluate its IT infrastructure. This incident follows a similar disruption earlier in the year, highlighting ongoing challenges in system stability. Alaska Airlines is committed to sharing updates on improvements to ensure reliable service for its customers.