TfL asks 'nuisance' mobile users to wear headphones

Transport for London (TfL) initiates a campaign targeting disruptive mobile phone usage on public transport, where loudspeaker music and calls disturb fellow passengers. A survey indicates that 70% of commuters find this behavior a nuisance, prompting TfL to take action. Posters advocating for headphone use will be displayed on the Elizabeth line from Tuesday and on other services later this autumn. TfL enforces by-laws that prohibit loudspeaker use causing distress to others, with enforcement officers tasked to ask violators to stop. Commuters voiced their support for the campaign, highlighting the discomfort caused by loud music in confined spaces.

Emma Strain, TfL's customer director, emphasized compliance with requests to cease loudspeaker use. Additionally, the campaign will include social media outreach to raise awareness. This move aims to enhance the travel experience, especially for individuals with heightened sensitivity, such as those with autism.