Couple told their living room is a 'basement,' not covered under flood policy
A couple in Town N' Country, Florida, faced a disheartening situation when their flood insurance claim was denied, as their living room was classified as a “basement” not covered by their policy. After twelve years of paying for flood insurance, Jaime Giangrande-Holcom and her husband are now navigating the complexities of insurance claims in the wake of Hurricane Helene. This incident highlights the challenges homeowners can face with flood insurance policies.