Happy Customer Service Week!

Spokane honors Customer Service Week by spotlighting its Spokane 311 team, the first point of contact for city inquiries. The Public Works Department acknowledges its Solid Waste drivers and Utility Billing staff for their outstanding customer service, highlighted by glowing resident feedback. The Waste to Energy Facility caters to 200-600 customers daily, streamlining garbage disposal with efficiency. Reviews express appreciation for staff politeness and the ease of service, emphasizing a positive customer experience. The Utility Billing team manages over 86,000 accounts, resolving billing disputes and assisting customers with financial hardships.

Their efforts reflect the city's dedication to responsive and supportive public service. Additionally, the Street Department maintains over 2,100 lane miles and provides real-time responses to community concerns. This recognition of various city departments showcases the commitment to community growth and effective service delivery.