Four ways to maintain service as Philly resumes water shutoffs

As of April 1, Philadelphia has resumed residential water shutoffs for nonpayment, following a temporary pause. Residents owing over $1,000 in water bills may face shutoff notices unless they are enrolled in assistance programs or payment plans. To help residents maintain their service, the article outlines four key strategies, starting with the Raise Your Hand initiative, which protects vulnerable individuals from shutoffs. The Tiered Assistance Program (TAP) is also highlighted, offering low-income households the chance to lower their bills and potentially forgive debts after 24 qualifying payments. Residents are encouraged to pay their bills in full to avoid shutoffs, with various payment options provided for convenience, including online payments.

For those facing financial hardships, setting up payment plans is recommended, and assistance is readily available through city resources. Contact information for immediate support is included, ensuring residents know where to turn for help. This proactive approach aims to alleviate the stress of unpaid water bills and safeguard essential services.