Big news Were now accepting credit and debit cards for in-person services, plus PhilaDox gets an upgrade!

The Philadelphia Department of Records announced on September 22, 2025, that it will now accept credit and debit cards for in-person services. This initiative aims to improve payment convenience for residents visiting the department's offices. In conjunction with this change, the PhilaDox website has received an upgrade, enhancing its functionality and user experience. The acceptance of electronic payments signifies a response to the increasing demand for modern payment methods among the public. By implementing these changes, the department demonstrates its commitment to providing accessible and efficient services.

The upgrades to PhilaDox are expected to streamline record-keeping processes, making them more efficient for both staff and residents. This modernization effort is part of a broader trend within government departments to embrace technology and improve service delivery. Overall, these enhancements will likely lead to increased satisfaction among residents utilizing the Department of Records.