Small fee added to past due utility accounts

The City of Everett will introduce a $5 fee for mailed reminders on past due utility accounts starting in April 2025, aiming to cover rising collection costs. This decision underscores the city's commitment to managing its utility services effectively while addressing the needs of its residents. Customers struggling to meet their utility bills are encouraged to explore various assistance programs available through Everett Utilities. Payment options include online transactions, phone payments, and in-person visits to ensure prompt processing. Additionally, signing up for autopay can help customers avoid future late fees.

The fee adjustment is part of a broader strategy related to the 2025 rate ordinance, reflecting the costs of delivering and processing overdue accounts. Assistance programs are also expanding to provide support for low-income households, military veterans, seniors, and individuals with disabilities. For more information on available financial aid, customers can visit everettwa. gov/billassist.