Monthly Utility Billing Coming Soon - City of Bonney Lake

The City of Bonney Lake is set to implement monthly utility billing for water, sewer, and stormwater services starting in the spring of 2025. This transition follows the successful deployment of an automatic meter reading system, which will support the new billing cycle. The city’s decision aims to improve billing consistency, helping customers manage their utility costs more effectively. Monthly billing will empower residents to respond promptly to behavioral and seasonal changes in their water usage, as well as facilitate quicker detection and resolution of leaks. This initiative is part of the city’s broader strategy to enhance service delivery and customer satisfaction.

Residents can reach out with any questions via the provided email or phone contact. The move to monthly billing is expected to foster a more proactive approach to utility management among residents. Overall, this change reflects the city’s commitment to modernization and improved customer service.