Report a concern

The City of Vancouver is shifting its reporting system from the MyVancouver app to its website, effective Oct. 1. This change aims to enhance user experience with a mobile-optimized site that centralizes service requests. Residents can report various issues, including homelessness, parking, and public works, using designated tabs on the new platform. To ensure residents are within city limits, the city provides a mapping tool to verify eligibility for services.

While the city welcomes reports, it clarifies that not all concerns are within its purview. This initiative aligns with broader efforts to improve community engagement and service delivery. The city emphasizes user-friendly navigation, especially for mobile users. The transition marks a significant step in modernizing how residents interact with city services.