Report a concern

The City of Vancouver urges residents to report local concerns, emphasizing that not all issues fall under its jurisdiction. With the retirement of the MyVancouver app on October 1, service requests will transition to the City’s website, which promises a more efficient user experience. This site is designed to be mobile-friendly and offers features such as content translation to cater to diverse users. Residents can access specific tabs related to homelessness, parking, public works, and traffic concerns. To check whether their issues are within the City’s management scope, residents can utilize the "Do I Live in Vancouver" map.

The City aims to streamline reporting processes and bring all necessary resources into one accessible platform. This change reflects a commitment to improving community service and engagement. The shift is expected to enhance overall satisfaction among residents by simplifying the reporting process.