Report a concern

The City of Vancouver encourages residents to report community concerns through various channels, especially following the retirement of the MyVancouver app on October 1. The city will transition all service requests to a new, mobile-optimized website that enhances user experience and provides content translation. Users can easily navigate tabs for specific issues such as homelessness, parking, public works, and traffic. The city also highlights that not all reported concerns are managed by its offices, particularly for individuals living outside the official city limits despite a Vancouver mailing address. Residents can check their city limits using the "Do I Live in Vancouver" map, ensuring that their concerns reach the appropriate authorities.

This update aims to streamline the reporting process and improve accessibility for community members. The move reflects the city's commitment to addressing local issues effectively and efficiently. By consolidating services online, the city seeks to enhance engagement with residents and facilitate timely responses to community needs.