Report a concern

Vancouver residents are encouraged to report community issues, which may or may not be managed by the city, depending on their location. To determine eligibility, residents can use the "Do I Live in Vancouver" map. The city will retire the MyVancouver app on October 1, shifting all service requests to a new website that promises a more efficient user experience. This website is optimized for mobile use, incorporates content translation, and consolidates resources into one location. Users can report concerns related to homelessness, parking, public works, and traffic through designated tabs.

The initiative reflects the city’s commitment to improving accessibility and responsiveness to community needs. Residents should be aware of the changes to ensure their concerns are effectively communicated. The transition to a web-based platform is designed to enhance the overall service experience for Vancouver residents.