Report a concern

The City of Vancouver is urging residents to report concerns that may need city intervention, clarifying that some issues may not be managed by city officials. Beginning October 1, the MyVancouver app will no longer be available, with all service requests moving to a new website designed for a more user-friendly experience. This new platform is optimized for mobile devices and includes features like content translation to cater to a diverse population. Residents can report issues related to homelessness, parking, public works, and traffic through dedicated tabs on the site. To determine if their concerns fall under city jurisdiction, individuals can use the "Do I Live in Vancouver" map.

This initiative aims to enhance accessibility and streamline communication between the city and its residents. The city encourages active participation from the community to address local issues effectively. Overall, this shift reflects the city's commitment to improving service delivery and community engagement.