Report a concern

The City of Vancouver is phasing out the MyVancouver app and shifting all service requests to its website starting October 1. This change is designed to create a more streamlined, mobile-friendly experience for residents reporting community issues. Users can access various tabs to report concerns ranging from homelessness to parking and public works. To help residents ascertain whether their issues are within city limits, the City provides a "Do I Live in Vancouver" map. The transition to the new website enhances accessibility and offers content translation options, catering to a diverse population.

While the City is committed to addressing community concerns, it reminds residents that not all issues fall under its jurisdiction. The new platform aims to centralize services, making it easier for users to navigate and report concerns. This initiative reflects the City’s ongoing efforts to enhance municipal service delivery.