Report a concern

The City of Vancouver will retire the MyVancouver app on October 1, transitioning all service requests to its website. This new platform offers a streamlined experience optimized for mobile use and includes content translation features. Residents can report various concerns, such as homelessness, parking, public works, and traffic issues, through the website. The city emphasizes that not all community issues fall under its jurisdiction, urging residents to verify their eligibility using the "Do I Live in Vancouver" map. This map helps users determine whether their concerns can be addressed by the city, especially for those with a Vancouver mailing address who may reside outside city limits.

The website aims to consolidate services into one convenient location, enhancing accessibility for residents. This shift reflects the city’s commitment to improving community engagement and responsiveness. The transition is part of an ongoing effort to modernize city services and improve user experience.