City of Vancouver Retires MyVancouver App, Transitioning Services Online

The City of Vancouver will retire the MyVancouver app on October 1, transitioning all service requests to its website for a more efficient user experience. The revamped platform is optimized for mobile devices, includes content translation, and allows residents to access all necessary services in one location. Users can report issues such as homelessness, parking, and public works via specific tabs on the website. Residents are encouraged to verify their residency using the "Do I Live in Vancouver" map, as not all concerns are managed by the City. The shift aims to enhance accessibility and streamline the reporting process, reflecting the City's commitment to better serving its community.

Vancouver's proactive approach emphasizes the importance of citizen engagement in local governance. Since the app's retirement is a significant change, residents are urged to familiarize themselves with the new online system. This transition not only aims to improve service delivery but also to ensure that residents can effectively communicate their concerns.