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The City of Vancouver will retire the MyVancouver app on October 1, transitioning all service requests to a newly launched, mobile-optimized website. This website aims to enhance user experience by offering streamlined access to report community issues, including homelessness, parking, public works, and traffic. Residents can navigate the site easily, with features like content translation for better accessibility. Before submitting requests, residents should check their eligibility using the "Do I Live in Vancouver" map, as not all Vancouver mailing addresses fall within city limits. This move is part of the city's ongoing efforts to improve public service delivery and community engagement.

The new platform is expected to provide a single convenient location for all service requests. City officials emphasize the importance of addressing community issues effectively and efficiently. This initiative highlights the city's responsiveness to residents’ needs and the importance of utilizing modern technology for public services.