Monroe yard floods when fiber crew hits water main

A recent incident in Monroe's Fryelands Neighborhood has raised concerns among residents after a yard was flooded due to a water main break caused by a Ziply Fiber subcontractor. According to Ryan Luckin, a spokesperson for Ziply, the subcontractor was engaged in underground installation work when the accident occurred. Efforts were made by both Ziply and the city inspector to contact the homeowner for access to assess the damage in the crawl space, but these requests were denied. As a result, the investigation into the incident remains incomplete. Ziply has stated that it will work closely with insurance companies to address any claims related to the flooding.

The ongoing expansion of fiber optic cables in Monroe aims to enhance broadband internet services, but this incident highlights the potential risks associated with such infrastructure projects. With subcontractors operating in public rights-of-way, the community must remain vigilant about the impact of these upgrades. This event serves as a reminder of the importance of effective communication and collaboration between utility companies and homeowners during major installations.