Southwest Airlines says it is ending cabin service earlier to reduce chance of injury

Starting December 4, 2024, Southwest Airlines will implement a new safety procedure requiring flight attendants to prepare the cabin for landing at an increased altitude of 18,000 feet, up from the previous 10,000 feet. This change is intended to reduce the risk of injuries caused by in-flight turbulence, which has been increasingly concerning for airlines. Although turbulence-related fatalities are rare, the National Transportation Safety Board found that over one-third of airline incidents between 2009 and 2018 were linked to turbulence, often resulting in serious injuries. A spokesperson for the airline stated that these changes are aimed at enhancing safety for both passengers and crew. In addition to the new altitude protocol, Southwest Airlines will also discontinue its open seating policy, marking a significant shift in operational procedures and reflecting a broader trend towards prioritizing passenger safety.