In Sanskrit, the Kailash Hotel means home of the gods. A neighbor calls it the hotel from hell.

The Kailash Hotel in San Francisco has become a hub for drug dealing and homelessness, leading city officials to bolster police presence and support services near the 16th Street BART Plaza. Residents describe the hotel as "the hotel from hell," citing worsening conditions outside, including noise, loitering, and open drug use. Hotel management, represented by Nick Patel, emphasizes that they cannot control loitering in public spaces and that police do not address nuisance crimes. Local residents have voiced their frustrations, with some stating that drug activity has increased over the past six months. A neighbor who has lived in the area for five years noted that while drug dealing was once common, visible drug use has surged.

The hotel management is in discussions to potentially sell or lease the property to the city, but no resolution has been reached. DataSF reports a significant increase in 311 calls related to the hotel, highlighting community concerns. City efforts to tackle these issues face skepticism regarding their effectiveness in creating lasting change.