Blockbuster pharmacy lines at last Walgreens in the Mission

The Walgreens at 23rd and Mission struggles with long wait times, worsened by the closure of nearby locations on Potrero Avenue and Cesar Chavez. Customers report waits of up to 45 minutes, prompting some to consider mail-order prescriptions. Supervisor Jackie Fielder has called for a city report to explore how independent and city-owned pharmacies can collaborate to fill the gap left by Walgreens closures. Employees cite chronic staffing shortages as a key issue, with many customers voicing similar frustrations. The pharmacy serves as a crucial resource for the community, particularly for monolingual Spanish speakers, raising concerns about access to medications.

Frances, a regular customer, noted the lack of staff during peak hours, while others expressed hope for improved hiring practices. As the last Walgreens in the Mission, its future is pivotal for the neighborhood's health infrastructure. Local residents fear that continued closures could leave them without accessible pharmacy services.