FasTrak warning drivers of text scam that continues to be sent to mobile phones Here's what to know

FasTrak has issued a crucial warning to its customers regarding a text message scam that falsely claims individuals have outstanding toll account balances. Some users have reported receiving alarming messages that threaten penalties and legal actions if payments are not made by a specified date, such as April 19, 2025. The agency clarifies that it never requests payments via text messages or directs users to click on external websites for transactions. Instead, customers are advised to use official channels, such as the FasTrak website or the customer service center, to ensure secure payments. In light of the scam's persistence, FasTrak urges users to remain vigilant and to verify any communication they receive regarding their accounts.

If customers have already fallen victim to these fraudulent messages, they should contact their banks or credit card companies immediately to report the unauthorized charges. The growing prevalence of such scams underscores the need for increased public awareness about online security and fraud prevention. As these scams evolve, staying informed is essential for protecting oneself against financial fraud.