SC directs centre, DGCA to create guidelines for unruly air Passengers - PUNE PULSE

The Supreme Court of India has taken a significant step by directing the Centre and the Directorate General of Civil Aviation (DGCA) to develop updated guidelines to manage unruly air passenger behavior. This ruling came during a hearing concerning a complaint filed by a 73-year-old woman, who reported an unsettling incident with a male co-passenger. The court recognized the rising frequency of such disturbances in aviation and stressed the need for creative and effective solutions to ensure passenger safety and comfort. The new guidelines are anticipated to provide a structured response to various forms of unruly behavior, establishing clear responsibilities for airlines and relevant authorities. This initiative reflects a broader concern about maintaining order in increasingly crowded air travel environments.

By implementing these guidelines, the aviation sector aims to enhance passenger experiences and reduce incidents of misconduct. The focus on passenger conduct is timely, given the ongoing recovery of the aviation industry post-pandemic. Overall, this development signifies a proactive approach to an escalating issue in civil aviation.