Utility scams are getting more sophisticated

Utility scams are increasingly sophisticated, with consumers losing $2. 95 billion in 2024 due to fraudulent activity. Southwest Gas is actively informing customers on how to identify legitimate employees and contractors to combat this trend. Customers should request identification and look for uniforms or official vehicles displaying the Southwest Gas logo. If uncertain, they can call the Customer Solutions team at 877-860-6020 for verification.

Importantly, Southwest Gas will never demand immediate payment or ask for personal information through unsolicited communication. They will always notify customers in writing if their account is past due. By understanding the tactics used by scammers and knowing how to verify legitimate representatives, individuals can better protect themselves. Southwest Gas encourages vigilance to maintain safety and trust within the community.