Request City Services Report Problems on the New MyLA311 App Site

The City of Los Angeles launched the revamped MyLA311 website and mobile app on March 28, 2025, to modernize service requests and communication with residents. This new platform allows users to access a range of non-emergency city services by calling 311, visiting the website, or using the mobile app. City officials emphasized the importance of the app, encouraging mobile users to download it for easy access to services. The initiative aims to enhance civic engagement and streamline the process for residents to report problems or request services. By adopting this technology, the city hopes to significantly improve response times and overall service delivery.

This move aligns with national trends in local government aiming to leverage digital tools for better public service. The MyLA311 app is expected to foster a stronger connection between the city and its residents. As cities increasingly adopt digital solutions, Los Angeles positions itself as a leader in municipal innovation.