TfL users urged to 'act like a friend' to victims

Transport for London (TfL) encourages passengers to take action against hate crimes by engaging with victims through conversation. The Act Like a Friend campaign, developed in partnership with charity Protection Approaches, aims to empower bystanders to support those targeted by harassment. Siwan Hayward, TfL's director of security policing enforcement, highlighted the importance of treating victims like friends to help them feel less isolated and more inclined to report incidents. The campaign provides free training classes on becoming an active bystander, emphasizing that interventions should only occur if it is safe. Kaya Comer-Schwartz, deputy mayor for policing and crime, reinforced that no individual should feel anxious or targeted in London due to their identity.

The campaign video, featuring real-life harassment scenarios, will be screened in cinemas and on ITVX. This effort marks the beginning of National Hate Crime Awareness Week, aiming to foster a more supportive community. By encouraging active participation from the public, TfL seeks to challenge intolerant behaviors and promote safety across the transport network.