Faulty lifts 'force residents to sleep in lobby'

Residents with disabilities at the Waterloo Hub Hotel report dire living conditions, including broken lifts that have forced some to sleep in the lobby. Wheelchair user Michael criticized the council's suggestion to walk up the stairs, emphasizing, "I am disabled. " Both Westminster and Camden councils are investigating the situation, with officials expressing concern over the reported issues, including pest infestations and broken fire safety doors. Johnson, another resident, described the environment as neglectful, stating, "People have serious health conditions and nobody seems to care. " The councils seek to ensure the hotel meets the required standards for homeless accommodations.

In London, one in 49 residents is categorized as homeless, with councils spending £4 million daily on temporary housing. Last year, councils across England spent £2. 8 billion on such accommodations, reflecting a significant increase in demand. The ongoing situation at WHH highlights the urgent need for systemic changes in how temporary housing is managed and maintained.