Improved Outage Map to Help PUD Customers Navigate Storm Season

Snohomish County PUD unveiled an upgraded outage map to assist customers during storm season. The new map allows users to zoom in on specific locations, providing essential details like estimated restoration times and the number of customers affected. Outages are grouped by incident for a comprehensive overview. John Hoffman, PUD’s Chief Customer Officer, stated that this update meets customer demand for more personalized outage information. Customers can also sign up for proactive outage text messages via their MySnoPUD accounts.

Key preparation tips for storm season include maintaining an emergency kit and keeping important contact numbers accessible. The outage map aims to enhance communication and service during potential outages. For more details, residents can visit snopud. com/outages.