DWU Service Alert: System Maintenance Scheduled for September 15

The City of Dallas is set to perform essential system maintenance for Dallas Water Utilities on Sunday, September 15, from 3 a. m. to 3 p. m. During this maintenance period, residents will be unable to access online payment options through DallasGo or make telephone payments for their utility services.

The city has expressed its apologies for any inconvenience this may cause and encourages residents to plan accordingly. To assist those who need to make payments, the city has provided a link to alternative payment locations available during the downtime. This maintenance is part of the city's ongoing efforts to ensure reliable utility services for its residents. The announcement is aimed at providing transparency and keeping the public informed about service disruptions. This proactive approach reflects the city's commitment to effective communication and service improvement.

Residents are urged to stay updated and utilize the provided resources for their payment needs.