DWU Service Alert: System Maintenance Scheduled for October 20 - Dallas City News

The City of Dallas has scheduled vital system maintenance for Dallas Water Utilities (DWU) on October 20, 2024, from 3 a. m. to 3 p. m. During this maintenance window, residents will not have access to online payment options via DallasGo or telephone payments for their water utilities.

To assist customers in managing their payments, the city has provided a list of alternative DWU payment locations available during the maintenance period. The city underscores the importance of this maintenance in ensuring the reliability and security of its water services. An apology for any inconvenience caused emphasizes the city’s commitment to customer satisfaction. Residents are encouraged to plan accordingly to avoid service interruptions. The maintenance is part of the city’s ongoing efforts to enhance utility services and infrastructure.

For further updates and information, residents can visit the city’s official website.