City of Chicago Consumer Protection

The City of Chicago's Consumer Protection division plays a crucial role in safeguarding residents against fraud and deceptive practices, focusing on issues like mortgage fraud and home repair scams. This initiative ensures that consumers are informed about their rights and provides resources to assist those who have been victimized. The city actively monitors recalled products, ensuring they are swiftly removed from store shelves to protect public safety. Educational forums hosted throughout the year help raise awareness and enhance consumer knowledge, promoting a more informed citizenry. Mediation services are available for resolving complaints against businesses, and when necessary, the city can pursue legal action to secure restitution for victims.

The ongoing efforts of the Consumer Protection division reflect a commitment to fostering a safe and fair marketplace in Chicago. For updated information on consumer protection and vaccine availability, residents can visit [Chicago. gov/COVIDVax](https://chicago. gov/COVIDVax). This comprehensive approach underscores the importance of consumer rights and the city's dedication to public welfare.