WRCB-TV App Redesign Faces Viewer Backlash Over News Accessibility

WRCB-TV's app redesign has sparked significant backlash from its loyal audience, who claim the update has diminished access to essential local and national news. Long-time viewers express frustration over the app's navigation, stating that important stories are often outdated and difficult to find. While the weather feature has received praise for its detail, users report frequent crashes when accessing the seven-day forecast. This dissatisfaction has prompted some families to consider switching to other news stations that provide more reliable news coverage. The feedback underscores the importance of maintaining local relevance in news delivery, especially in a rapidly changing media landscape.

WRCB-TV may need to evaluate its digital strategy to better align with viewer expectations and restore trust in its news offerings.