Whatcom County launches new Customer Service Portal for online permits

Whatcom County has launched a Customer Service Portal on its website, providing residents with easy access to information about construction permits. Users can search for details on various projects, including site maps and inspections, by entering their address. The portal also offers payment processing and a fee estimator tool. Planning and Development Services expects to expand the portal's features over the next year, aiming to streamline the permitting process for residents. This initiative addresses community needs for transparency and accessibility regarding local construction activities.

By making information readily available, the county seeks to foster greater public engagement. The portal represents a significant step towards modernizing county services. Residents can now stay informed about ongoing and upcoming construction projects in their neighborhoods.