DeKalb County woman says she is on the hook for thousands after car repairs she never agreed to

Lenora Kareem, a long-time customer of Tires Plus in DeKalb County, Georgia, is speaking out after receiving a surprising and costly bill following a routine oil change. What started as a simple maintenance task quickly escalated into a financial nightmare, with Kareem being charged for repairs she did not authorize. Despite her loyalty to the shop, she felt blindsided by the lack of communication surrounding the additional services performed on her vehicle. This situation raises critical questions about consumer rights and the ethical obligations of service providers in the automotive industry. Kareem's story has resonated with many in the community, shedding light on the potential pitfalls of trusting service providers without clear agreements.

The incident serves as a cautionary tale for other consumers, urging them to remain vigilant and informed when it comes to vehicle maintenance and repairs. Local news outlets have picked up the story, amplifying the discussion around consumer protection and service transparency. Kareem hopes her experience will lead to better practices in the industry and protect others from similar situations.